TERMS AND CONDITIONS AND REFUND POLICY FOR PH SECRETS LLC
You must read and agree to these Terms and Conditions before ordering any products from the Website. By placing your order you agree to be bound by the following Terms and Conditions:
I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This Product is not intended to diagnose, treat, cure or prevent any disease.
I understand I should not use this information to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products listed on this website are not intended or to be used to treat any type of medical condition. I understand that I might be billed under PH SECRETS LLC.
Ph Secrets LLC is not intended for use by persons under 18 years of age. Consult a physician before using any of our Products if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other medications.
Terms and Conditions:
We stand behind the products we manufacture and guarantee that they are brand new, authentic, and in original packaging.
Return and Refund Policy:
All standard products come with a 30-day, money-back guarantee for new and unopened products based on the delivery date as provided by the shipper. To receive a refund or to return products please contact our customer support team at 760- 509-9426. For all products in excess of 30 days are considered final.
If any products arrive damaged, broken or part of your order is missing. You must notify the Company within 3 days of delivery.
Given the uncertainty and rapid pace of change of relevant laws, Ph Secrets makes no representation as to the legality of CBD under laws applicable to you. Purchases are at your own risk.
Shipping Options- USPS Priority Mail, Envelopes or boxes. If you need your product sooner please contact our customer service.
Packaging- corrugated boxes, bubble mailers, die-cut mailer, bubble envelope.
Processing time frame: 2-3 business days from time of order hitting our software.
Damage Due to Freight or Shipping:
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information, images preferably, for any product damaged during shipping within that time. Please include a full description of the damages to the product. Allow up to 15 days for processing refunds due to shipping damage.